AXA Mansard has unveiled a new digital inspection process for motor insurance as part of efforts to improve customer experience and streamline claims processing.

The company said the innovation allows customers to complete vehicle inspections remotely using digital tools, reducing the need for physical visits to inspection centres.

According to the insurer, the system is designed to speed up policy issuance and claims verification while improving accuracy and efficiency in documentation.

The move reflects a broader shift in the insurance industry toward digital transformation, as firms adopt technology to enhance service delivery and reduce operational bottlenecks.

Industry stakeholders say digital inspection processes can help improve transparency, reduce fraud risks, and make insurance services more accessible to customers.

AXA Mansard noted that the platform will also support faster turnaround times for motor insurance approvals, particularly for individual and commercial vehicle owners.

Experts believe the development aligns with growing demand for convenient, tech-driven financial services in Nigeria’s insurance sector.

The company reiterated its commitment to innovation and customer-centric solutions as it continues to expand its digital offerings.